UW professor: The information war is real, and we’re losing it

A UW professor started studying social networks to help people respond to disasters. But she got dragged down a rabbit hole of twitter-boosted conspiracy theories, and ended up mapping our political moment.

It started with the Boston marathon bombing, four years ago. University of Washington professor Kate Starbird was sifting through thousands of tweets sent in the aftermath and noticed something strange.

Too strange for a university professor to take seriously.

“There was a significant volume of social-media traffic that blamed the Navy SEALs for the bombing,” Starbird told me the other day in her office. “It was real tinfoil-hat stuff. So we ignored it.”

Same thing after the mass shooting that killed nine at Umpqua Community College in Oregon: a burst of social-media activity calling the massacre a fake, a stage play by “crisis actors” for political purposes.

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“After every mass shooting, dozens of them, there would be these strange clusters of activity,” Starbird says. “It was so fringe we kind of laughed at it.

“That was a terrible mistake. We should have been studying it.”

Starbird is in the field of “crisis informatics,” or how information flows after a disaster. She got into it to see how social media might be used for the public good, such as to aid emergency responders.

Instead she’s gone down a dark rabbit hole, one that wends through the back warrens of the web and all the way up to the White House.

Starbird argues in a new paper, set to be presented at a computational social-science conference in May, that these “strange clusters” of wild conspiracy talk, when mapped, point to an emerging alternative media ecosystem on the web of surprising power and reach.

It features sites such as Infowars.com, hosted by informal President Donald Trump adviser Alex Jones, which has pushed a range of conspiracies, including that the Sandy…

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