Innovation and Design Firm Envisions the Evolution of Computing

Smartware: The Evolution of Computing

“With smartware, computers as a device are replaced by ecosystems of smart software and hardware with invisible interfaces that are highly personalized, personal, and helpful in potentially life-changing ways,” said Jonathan Follett, Principal at GoInvo.

This week, principals from GoInvo, an Arlington, MA-based healthcare innovation and design firm, authored the first in a series of six articles about a new type of technology, dubbed “smartware”. Published in UXmatters, the popular online publication for the user experience profession, the series is entitled “Smartware: The Evolution of Computing.”

According to the authors, Smartware is the synthesis of four converging advances in science and technology: artificial intelligence, particularly machine learning; the Internet of Things; explosive advances in the hard sciences, particularly neuroscience and genomics; and a variety of different hardware advances that compress space and time, most particularly additive fabrication and artificial intelligence.

“We are on the cusp of a new era of computing,” said Jonathan Follett, one of the authors and a principal at GoInvo. “First, giant supercomputers brought computing to large companies and research universities. Then, personal computers brought computing into our homes. More recently, mobile computing wove computing into our everyday lifestyles. With smartware, computers as a device are replaced by ecosystems of smart software and hardware, with invisible interfaces that are highly personalized and helpful in potentially life-changing ways. Our work on the healthroom is a good example of that in practice.”

In 2014, GoInvo published “Bathroom to Healthroom” (

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