Computer glitch in booking system sparks worldwide flight delays

The company managing bookings for airlines such as Lufthansa and Qantas suffered a system glitch Thursday that led to global flight delays.

Amadeus, the Madrid-based booking manager, said it “experienced a network issue that caused disruption to some of our systems. As a result of the incident, customers experienced disruption to certain services.”

By 3:15 p.m. local time, the Spain-based company reported the issue was resolved, but it’d already caused a massive headache for travelers.

“Our technical teams took immediate action to identify the cause of the issue and mitigate against the impact on customers,” the company said in a statement.

Power outage hits LaGuardia, delays American Airlines flights

Delays were reported in London’s Heathrow Airport, Paris’ Charles de Gaulle Airport and Melbourne’s air hubs.

Travelers stateside complained of issues at Reagan International Airport outside of Washington D.C., along with those flying on Southwest Airlines.

British Airways, Lufthansa and Thai Airways were among the global companies affected by the computer glitch.

Heathrow Airport in London, which was also impacted by the glitch.


Changi Airport in Singapore tweeted that the “check-in process may take longer than usual…” and “Manual boarding passes have to be issued.”

Man shot by police at Miami International Airport

Amadeus works with 130 airlines across the globe, according to Bloomberg, handling reservations and inventory.

washington dc

Send a Letter to the Editor

Join the Conversation:

Read the full article at the Original Source..

Back to Top