We encourage our clients to think broadly about digital transformation as a strategy that includes both customer facing and employee facing interaction points. – Marc DeCastro, IDC
Charlotte, NC (PRWEB)
February 28, 2017
The idea of “omni-experience” is often repeated, infrequently understood, and only rarely successfully implemented. Across industries, delivering an experience across expanding access points with which consumers regularly engage presents a significant challenge. Even worse—many vendors claiming to tackle the challenge only address a couple of channels that comprise the holistic consumer experience. Not Zenmonics.
Zenmonics has recently migrated two additional financial institutions onto their latest…