Inaugural Government Experience Award Winners Recognized for Enhancing Citizen Service, Engagement

The Government Experience Awards were developed to recognize government agencies that are focusing on designing and delivering services across the overall experience and not necessarily just one channel.

The Center for Digital Government (CDG) announced the winners of the inaugural Government Experience Awards.

The awards recognize the achievements and best practices of states, cities, counties and organizations that have gone to the web and beyond to radically improve the experience of government and push the boundaries of how citizen services are delivered. Top government jurisdictions, agencies and departments were honored at an awards event Sept. 15 in Austin, Texas.

“Citizen expectations for government are increasingly being reshaped by their experiences with consumer technologies. The website is no longer the only experience they use—it’s now one of many channels in their overall experience,” said CDG Chief Innovation Officer Dustin Haisler. “The Government Experience Awards were developed to recognize government agencies that are focusing on designing and delivering services across the overall experience and not necessarily just one channel.”

mySidewalk was recognized as a Business-to-Government Experience award winner along with GovSense and Munetrix.

For 20 years, CDG’s Best of the Web Awards recognized and benchmarked state and local government progress online. Additionally, the Digital Government Achievement Awards recognized agency and department websites and apps. Both contests have now been replaced with the Government Experience Awards.

About the Center for Digital Government

The Center for Digital Government is a national research and advisory institute focused on technology policy and best practices in state and…

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