Computer glitch delays paramedic response in Cherokee County

by: Berndt Petersen

CHEROKEE COUNTY, Ga. – Cherokee County EMS discovered a glitch in its computer system that could delay the arrival of paramedics.  

When a call for help comes into the county’s 911 center, the caller’s address pops up on the dispatcher’s computer screen. That information is then relayed to a terminal inside the rescue truck. Last week for an emergency in Canton, it didn’t work.

“It didn’t show the street. That was part of the glitch. The information was not getting from the 911 center out to the trucks,” EMS Chief Daniel West said.

Fred Aley, 73, suffered a stroke inside his home on Windy Ridge Lane. His wife…

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